Reid B. Hales, MD

Internal Medicine
Not Accepting New Patients

Patient Experience

4.8 out of 5
Comments: 20
See all reviews


  • English

Hospital Affiliation

  • LDS Hospital

Medical Group

  • My Health
  • Intermountain
    • Salt Lake Clinic

    • (385) 282-2650
    • 389 S 900 E Salt Lake City UT, 84102
      • Yes
      • Mon thru Fri 8AM - 5PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Advantage Nevada (NV Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
  • Professional Positions


    • Training

    • Residency

      Good Samaritan Medical Center - Phoenix, AZ, 1994 - 1997

    • Membership

      • American College of Physicians
      • American Medical Association
    • Degree

      University of Arizona

      Tuscon, AZ in Doctor of Medicine,

Patient Ratings

Overall rating
4.8 out of 5  (388)
  • Rate provider

    4.8 out of 5
  • Provider explained in way you understand

    4.9 out of 5
  • Provider listened to you

    4.9 out of 5
  • Provider respected you

    4.9 out of 5
  • Provider spent enough time with you

    4.9 out of 5
  • Provider know your medical history

    4.9 out of 5
  • Ease of contacting(e.g., email, phone, web portal) the clinic

    4.6 out of 5
  • CP explanations of prob/condition

    4.9 out of 5
  • CP concern for questions/worries

    4.8 out of 5
  • Likelihood of recommending CP

    4.9 out of 5
  • Wait time at clinic

    4.4 out of 5
  • Give easy to understand instruction

    4.9 out of 5
  • Appointment as soon as you needed for care right away

    4.8 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.8 out of 5
  • Ease of scheduling appointments

    4.4 out of 5
  • Provider discussed treatment options

    4.9 out of 5
  • See the provider within 15 minutes of your appointment time

    4.4 out of 5
  • CP efforts to include in decisions

    4.9 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.8 out of 5 (20)
    Experienced on Jul 29, 2019

    [...] was very patient and both she and Dr. Hales were determined that my problem could be handled so I didn't have to go to a specialist.

    Experienced on Jul 28, 2019

    Dr. Hales is a very special person. I am always very satisfied with my visit with him.

    Experienced on Jul 23, 2019

    Like provider very much.

    Experienced on Jul 23, 2019

    Good experience - don't mind going.

    Experienced on Jul 23, 2019

    Dr. Hales is excellent! I couldn't ask for a better doctor.

    Experienced on Jul 21, 2019

    Dr. Hales is so good. He is a great doctor.

    Experienced on Jul 21, 2019

    Very good.

    Experienced on Jul 17, 2019

    Dr. Hales is great - I'm only sorry he can't take other patients - such as our daughter.

    Experienced on Jul 17, 2019

    I appreciate the service.

    Experienced on Jul 14, 2019

    Very pleased with professional service.

    Experienced on Jul 10, 2019

    I very much appreciate the kind and compassionate professional care I always receive from Dr Hales. By far the finest MD I've ever dealt with.

    Experienced on Jul 10, 2019

    Good interaction with the MD. Left having all my concerns addressed.

    Experienced on Jul 10, 2019

    I've enjoyed having Dr Hales as my PCP for many years now. The relationship is one where I feel his concern. I am also pleased with his supporting staff.

    Experienced on Jul 07, 2019

    He listened to all my concerns and was willing to research and talk to other doctors regarding my symptoms to help me figure out the best next steps.

    Experienced on Jul 04, 2019

    Dr. Hales is the best. He knows my history, listens to concerns and provides solutions.

    Experienced on Jun 19, 2019

    Visit was very good.

    Experienced on Jun 19, 2019

    Dr. Hales called me to make an appointment, because I had not seen him for 2 years. I appreciated that call.

    Experienced on Jun 16, 2019

    I was really happy with this visit I was well taken care off.

    Experienced on Jun 16, 2019

    Everything went very well!

    Experienced on Jun 05, 2019

    Professional and Efficient