Reid B. Hales, MD

Internal Medicine
Not Accepting New Patients

Patient Experience

4.8 out of 5
Comments: 20
See all reviews


  • English

Hospital Affiliation

  • LDS Hospital

Medical Group

  • My Health
  • Intermountain
    • Salt Lake Clinic

    • (385) 282-2650
    • 389 S 900 E Salt Lake City UT, 84102
      • Yes
      • Mon thru Fri 8AM - 5PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Residency

      Good Samaritan Medical Center - Phoenix, AZ, 1994 - 1997

    • Membership

      • American College of Physicians
      • American Medical Association
    • Degree

      University of Arizona

      Tuscon, AZ in Doctor of Medicine,

Patient Ratings

Overall rating
4.8 out of 5  (452)
  • Rate provider

    4.8 out of 5
  • Provider explained in way you understand

    4.9 out of 5
  • Provider listened to you

    4.9 out of 5
  • Provider respected you

    4.9 out of 5
  • Provider spent enough time with you

    4.9 out of 5
  • Provider know your medical history

    4.9 out of 5
  • Give easy to understand instruction

    4.9 out of 5
  • Appointment as soon as you needed for care right away

    4.7 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.7 out of 5
  • See the provider within 15 minutes of your appointment time

    4.4 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.8 out of 5 (20)
    Experienced on Mar 01, 2019

    He always cares and listens. Even when I was out of country, I left a message, and he called me back.

    Experienced on Mar 01, 2019

    It was a good visit.

    Experienced on Mar 01, 2019

    i had to wait but I expect that at the doctors office. He takes his time with me.

    Experienced on Mar 01, 2019

    it was great

    Experienced on Feb 27, 2019

    My appointments with Dr. Hales have always been very good. He is an excellent and caring doctor and his nurse had always been very courteous and helpful.

    Experienced on Feb 26, 2019

    All was good.

    Experienced on Feb 25, 2019

    [...] asked for a referral for a specialist through the well portal. Response came same day and I am happy with his referral.

    Experienced on Feb 22, 2019

    No concerns. all my needs were met.

    Experienced on Feb 20, 2019

    I was pleased that I couldI get in so quickly so that I could get I diagnosis and some medication for my sickness.

    Experienced on Feb 16, 2019

    I feel very fortunate to have Dr. Hales as my primary physician

    Experienced on Jan 28, 2019

    always excellent care and concern from Dr Hales and his team! [...] Dr. Hales is such an excellent doctor.

    Experienced on Jan 27, 2019

    Dr. Reid Hales is the absolute best! I am blessed and grateful to have him as my primary care doctor, and IMG is very lucky to have on your staff.

    Experienced on Jan 27, 2019

    Dr Hales is the best physician I have ever had. he is kind, personable and very knowledgeable. I feel very comfortable and secure with him because if his ability to put me st ease

    Experienced on Jan 27, 2019

    Dr. Hales listens attentively to what I have to say. He goes over my medications to make sure everything I'm taking is effective and necessary. He is also kind and doesn't nag me about personal habits he knows I already know need to be corrected.

    Experienced on Jan 25, 2019

    I thought everyone was great, especially Dr. Hales. He is always super.

    Experienced on Jan 23, 2019

    Dr. Hales has been my dr. for many years. I like him very much & feel fortunate to have him as my dr.

    Experienced on Jan 16, 2019

    Everyone seemed efficient, organized and pleasant. Also seemed very KNOWLEDGEABLE and alert and concerned.

    Experienced on Jan 16, 2019

    I really can say nothing but wonderful things about Dr. Hales and the treatment he provides. The support staff are friendly and professional.

    Experienced on Jan 15, 2019

    The entire staff was very friendly and helpful. The ladies at the front were very thoughtful and sweet they offered water for my cough and asked if I was ok after a coughing fit. The nurse could see I didn't feel well and she asked minimal questions or asked in a way that made them work out so I could nod instead of speaking too much so I didn't cough again. Dr Hales is one of the Best besides my own dr that I see, he seems so kind and caring. He's very knowledgeable and he is very good

    Experienced on Dec 26, 2018

    Dr. didn't seem to remember subject we talked about on the previous visit.