Mark K. Hafen, DO

Family Medicine
Male
Accepting New Patients View Details
Cultural Competency Training: No

Patient Ratings

4.5 out of 5
Comments: 20
See all rating reviews

Languages

  • English

Hospital Affiliation

  • American Fork Hospital
    • Premier Family Medical Clinic-The Clinic American Fork

    • (801) 855-3841
    • 226 N 1100 E Ste A American Fork UT, 84003
      • Yes
      • Mon thru Fri 8:30AM - 9PM; Sat 9AM - 6PM; Sun 9AM - 1PM
      • SelectHealth Care
      • SelectHealth Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Premier Family Medical Clinic - Mountain Point

    • (801) 756-3511
    • 3000 Triumph Blvd Ste 220 Lehi UT, 84043
      • Yes
      • Mon thru Tue 8:30AM - 5PM; Wed 8:30AM - 9PM; Thu thru Fri 9AM - 9PM
      • SelectHealth Care
      • SelectHealth Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Training

    • Residency

      Utah Valley Family Medicine - Provo, UT, 2004 - 2007

    • Membership

      • American Association of Family Physicians
    • Degree

      Kirksville College of Osteopathic Medicine, A. T. Still Univ

      Kirksville, MO in Doctor of Osteopathic Medicine,
      2000 - 2004

    • Board Certification

      AM BD FAMILY MEDICINE

      Certification does not expire

Patient Ratings

Overall rating
4.5 out of 5  (107)
  • Rate provider

    4.5 out of 5
  • Provider explained in way you understand

    4.8 out of 5
  • Provider listened to you

    4.7 out of 5
  • Provider respected you

    4.9 out of 5
  • Provider spent enough time with you

    4.8 out of 5
  • Provider know your medical history

    4.6 out of 5
  • Provider discussed treatment options

    4.3 out of 5
  • Ease of scheduling appointments

    4.6 out of 5
  • CP concern for questions/worries

    4.4 out of 5
  • Give easy to understand instruction

    4.9 out of 5
  • Wait time at clinic

    3.9 out of 5
  • Appointment as soon as you needed for care right away

    5.0 out of 5
  • Appointment as soon as you needed for check-up or routine care

    5.0 out of 5
  • See the provider within 15 minutes of your appointment time

    3.4 out of 5
  • CP explanations of prob/condition

    4.3 out of 5
  • CP efforts to include in decisions

    4.4 out of 5
  • Likelihood of recommending CP

    4.3 out of 5
  • Ease of contacting(e.g., email, phone, web portal) the clinic

    4.5 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.5 out of 5 (20)
    Experienced on Oct 22, 2019

    Discussed options very well.

    Experienced on Oct 12, 2019

    great doctor

    Experienced on Sep 17, 2019

    doctor talked to me for maybe 5 mins and told me to get blood work. then a week later, he had me go in to tell me he was going to prescribe medication... waste of money and time to have to go in and pay copay when he could've just told me on the phone...

    Experienced on Aug 02, 2019

    this was just an appointment to get my prescription filled. it was very frustrating trying to get anyone to call me back. The phone system was down. the doctor said they just got a new system. it took a week to get anyone on the phone, and I ran out of my meds. I tried calling multiple times, various times throughout the day and even tried to get someone on the phone for the after hours clinic. no luck. I even had the pharmacy try to contact them via phone and fax machine. needless to say I was completely off my pills for 4 days. very, very frustrating.

    Experienced on Jul 21, 2019

    He did fine... wait times could be less but its like that everywhere.

    Experienced on Jul 21, 2019

    It was a good visit no problems.

    Experienced on Jul 18, 2019

    It was a routine yearly health check up. Always thorough, questions I had were answered aside from those he asked me.

    Experienced on Jul 18, 2019

    Dr M. Hofen in always prompt. Understanding of my concerns etc. [...]

    Experienced on Jul 14, 2019

    All receptionists were talking & it felt like I was an inconvenience.

    Experienced on May 30, 2019

    He's friendly, to the point. On previous visits has quickly given me excellent help

    Experienced on May 30, 2019

    Accomplished the purpose and relieve some health anxieties

    Experienced on May 16, 2019

    Very easy to talk to and very personable.

    Experienced on May 16, 2019

    Very good interaction and concern as always.

    Experienced on May 14, 2019

    Dr. Mark Hafen is fantastic!

    Experienced on Apr 29, 2019

    Always concerned and helpful.

    Experienced on Apr 18, 2019

    Dr. Hafen is very attentive and responsive to my needs.

    Experienced on Mar 25, 2019

    This provider isn't my primary care giver. I didn't feel particular comfort with him.

    Experienced on Mar 25, 2019

    Very approachable, friendly, knowledgeable and patient.

    Experienced on Mar 25, 2019

    Dr. Hafen is very professional & respectful of the patients.

    Experienced on Mar 21, 2019

    Good.