Heather L. Alden, MD

Family Medicine
Not Accepting New Patients
Cultural Competency Training: No

Patient Ratings

4.7 out of 5
Comments: 20
See all rating reviews


  • English
  • Mandarin

Hospital Affiliation

  • Alta View Hospital

Medical Group

  • Intermountain
    • Intermountain Alta View Clinic

    • (801) 501-2123
    • 9450 S 1300 E Sandy UT, 84094
      • Yes
      • Mon 8AM - 5PM; Tue thru Thu 7AM - 4PM
      • SelectHealth Care
      • Community Care
      • CHIP
      • SelectHealth Med
      • SelectHealth Advantage (UT or ID Resident)
      • SelectHealth Advantage Nevada (NV Resident)
      • SelectHealth Choice
      • SelectHealth Share
      • SelectHealth Value
    • Visit Website
    • Training

    • Residency

      University of California - Los Angeles - Santa Monica, CA, 2014 - 2017

    • Membership

      • American Academy of Family Physicians
      • American Medical Association
    • Degree

      UCLA School of Medicine

      Los Angeles, CA in Doctor of Medicine,
      2009 - 2014

    • Board Certification


      Certification does not expire

Patient Ratings

Overall rating
4.7 out of 5  (280)
  • Rate provider

    4.7 out of 5
  • Provider explained in way you understand

    4.9 out of 5
  • Provider listened to you

    4.9 out of 5
  • Provider respected you

    5.0 out of 5
  • Provider spent enough time with you

    4.9 out of 5
  • Provider know your medical history

    4.5 out of 5
  • Ease of contacting(e.g., email, phone, web portal) the clinic

    4.6 out of 5
  • CP explanations of prob/condition

    4.8 out of 5
  • CP concern for questions/worries

    4.8 out of 5
  • Likelihood of recommending CP

    4.8 out of 5
  • Wait time at clinic

    4.4 out of 5
  • Give easy to understand instruction

    4.9 out of 5
  • Appointment as soon as you needed for care right away

    4.5 out of 5
  • Appointment as soon as you needed for check-up or routine care

    4.6 out of 5
  • Ease of scheduling appointments

    4.4 out of 5
  • Provider discussed treatment options

    4.8 out of 5
  • See the provider within 15 minutes of your appointment time

    4.7 out of 5
  • CP efforts to include in decisions

    4.8 out of 5
The Patient Rating score is an average of all responses to physician related questions on the nationally developed CAHPS Clinician & Group Survey. Responses are reported as a star-rating on a scale of 1 to 5, with 5 being the best score.

Patient Reviews

Overall rating
4.7 out of 5 (20)
    Experienced on Sep 21, 2019

    Dr. Alden is phenomenal & more providers with her degree of concern, skill, & communication skills are very much needed.

    Experienced on Sep 18, 2019

    Already recommended wife & daughter.

    Experienced on Sep 06, 2019

    I'm extremely satisfied with Dr. Alden.

    Experienced on Aug 19, 2019

    Dr. Alden is a fantastic listener and very thoughtful in her responses.

    Experienced on Aug 04, 2019

    It was good.

    Experienced on Aug 01, 2019

    Dr. Alden has been so helpful. I feel that I am getting better in her care. She answers all my questions and spends plenty of time with me. I am very happy to give her a great review.

    Experienced on Jul 31, 2019

    I liked that Dr. Alden wrote things down for me to take home.

    Experienced on Jul 31, 2019

    love this Doctor, Heather Alden....

    Experienced on Jul 28, 2019

    She asked if I wanted a yearly physical or an office visit (I was not aware these are two different things), then decided we could do both: physical and address any problems, concerns I had. Then cut me off before I could finish addressing them and wouldn't allow my last question to be addressed. The physical was rushed and my concerns were not met. She should have had me reschedule once she explained the difference, but also it's a load of nonsense that you don't bring your concerns to your yearly physical!

    Experienced on Jul 25, 2019

    3 yrs. after cancer - I'm still struggling w/issues. Wish the dr. was a little more proactive to help. We discuss the problems, order meds and then have to wait 3 months before returning for a check-up. It seems like it's not proactive to me, but just a waiting game.

    Experienced on Jul 25, 2019

    Dr. Alden is very nice and wants to help, but we haven't been able to solve the problems at hand.

    Experienced on Jul 24, 2019

    This was my 1st visit, I just moved here from out of state. I was happy with my appt. and all who were there to help me.

    Experienced on Jul 24, 2019


    Experienced on Jul 23, 2019

    Dr. Alden is very nice. She listens & seems to care. She does seem a little preoccupied & seems to struggle at knowing how to handle difficult cases. I had to go see a different doctor to move forward with diagnosis because Dr. Alden didn't seem to know how to proceed.

    Experienced on Jun 27, 2019

    Dr. Alden was very professional. I would recommend her to anyone.

    Experienced on Jun 26, 2019

    Dr. Alden does a great job for my entire family and I would recommend her to anyone.

    Experienced on Jun 26, 2019

    Wait time was a little long but I did not mind. The visit did not seemed rushed and I felt like I had all the attention I needed.

    Experienced on Jun 25, 2019

    Dr. Alden is great. I have no problem with her. She is the perfect provider.

    Experienced on Jun 23, 2019

    This was my 1st visit with Dr Alden. She seemed to be caring & willing to listen to my concerns.

    Experienced on Jun 19, 2019