Member satisfaction is one of our top priorities---we are here to help you understand your benefits.
Our Member Services representatives are available during extended hours to answer questions.
Call 800-538-5038 weekdays,
from 7:00 a.m. to 8:00 p.m., and Saturdays, from 9:00 a.m. to
Medicare Member Services
( TTY USERS: 711 )
Monday through Sunday from
8:00 a.m. to 8:00 p.m.
SelectHealth Member Advocates®
Our Member Advocates can help you find the right doctor for your needs. They can also assist with:
- Scheduling an appointment, including care for urgent conditions
- Finding the closest facility or doctor with the nearest available appointment
- Providing information about a doctor, such as age, training certifications, and languages spoken
Call 800-515-2220 weekdays, from 7:00 a.m. to 8:00 p.m., and Saturdays from 9:00 a.m. to 2:00 p.m.
Behavioral Health AdvocatesSM
Finding appropriate assistance for a mental health problem can be difficult. Our Behavioral Health Advocates can help you identify providers who participate on your plan, schedule appointments, and answer benefit-related questions. All conversations are confidential.
Call 800-876-1989 weekdays from 8:00 a.m. to 6:00 p.m.