To help you make informed choices about your primary care healthcare providers and clinics, we added a new feature to our provider search so you can easily view clinics’ quality scores and patient satisfaction ratings. The clinic quality scores use nationally endorsed, evidence-based standards to evaluate physicians and the treatment they deliver across 18 measures. These include immunizations, diabetes, asthma, cancer screenings, and cholesterol management.
Patient satisfaction ratings are calculated from an annual, standardized 15-question member survey, which many of our members have participated in. Clinics must have 30 or more completed surveys for their results to appear. We’ve been collecting data about the quality of our providers’ care for a long time. Now we are excited to be able to share it with you.
To find a clinics rating:
- Go to our Provider Search
- Search for a family, internal medicine, or pediatric provider
- Click on "Satisfaction & Quality Ratings"
If no ratings appear there is no data for that group of providers.
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